Brailsford and Hulland Medical Centre

The Green, Brailsford, Derbyshire, Derby DE6 3BX

Friends and Family

https://www.nhs.uk/video/Pages/fft-put-us-to-the-test.aspx…

Each time you see a Clinician at the surgery you may be asked to complete a friends and family test.
Please take the time to give us feedback on the care we provide you with that visit.
There are cards in the surgery to complete or you may revive a text , the responses are anonymous and you add comments about the care you received that day.

Would you recommend NHS services to other people based on the quality of the care you received? This animation shows how your feedback can help improve NHS services.
nhs.uk

Friends & Family Results March 2018

🔹13 responses
🔹13 extremely likely to recommend us to friends & Family
🔹And 3 very positive comments

Friends & Family Results February 2018

🔹13 responses
🔹13 extremely likely to recommend us to friends & Family
🔹And 7 very positive comments

Friends & Family Results January 2018

🔹14 responses
🔹14 extremely likely to recommend us to friends & Family
🔹And four very lovely comments.

Friends & Family Results December 2017

11 responses: -100% would be ‘extremely likely’ to recommend us to a friend or family member.

Friends & Family Results November 2017

100% would recommend us. 12 rated extremely likely to recommend us to a friend or family member. 1 rated ‘likely’ to recommend us to a friend or family member .

Thank you for taking the time to complete the survey.

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