NHS Derby and Derbyshire Clinical Commissioning Group welcomes the Care Quality Commission’s report following a recent routine inspection of the Brailsford and Hulland Medical Practice. The report identifies several areas of the practice’s operations as inadequate or requiring improvement.
These reports are essential to building and maintaining patient welfare and trust, and the CCG has already begun working with the practice to support the vital work of addressing the issues raised.
The report acknowledged that the practice leadership has already taken steps to improve its performance, and that the practice staff treated patients with kindness, respect and compassion. These findings provide an excellent starting point for the important work of improving the practice’s performance.