111 and Urgent Care Centres

Please dial 111 or visit https://111.nhs.uk


How the NHS 111 service works

The NHS 111 service is available via the easy to remember, three-digit number – 111. Calls from landlines and mobile phones are free and the service is available 24 hours a day, 365 days a year to respond to people’s healthcare needs, when:

you need medical help fast, but it’s not a 999 emergency;

  • you don’t know who to call for medical help or you don’t have a GP to call;
  • you think you need to go to A&E or another NHS urgent care service; or
  • you require health information or reassurance about what to do next.

Callers to 111 are put through to a team of highly trained call advisers, who are supported by experienced nurses. They use a clinical assessment system and ask questions to assess callers’ needs and determine the most appropriate course of action, including:

  • callers facing an emergency will have an ambulance dispatched without delay;
  • callers who can care for themselves will have information, advice and reassurance provided;
  • callers requiring further care or advice will be referred to a service that has the appropriate skills and resources to meet their needs; or
  • callers requiring services outside the scope of NHS 111 will be provided with details of an alternative service.

Call 999 in an emergency. Chest pains and/or shortness of breath constitute an emergency.

Get medical help – NHS 111

Urgent Care Centres

There are a number of Urgent Care Centres which offer walk in treatment for many minor injuries and ailments. They are open 8am-8pm 7 days a week.

Please click on the below link to read more about what they can treat and what facilities eg X-Ray are available.

*Also please note that St Oswalds Hospital in Ashbourne offers a walk in centre open 8am-4pm at weekends and bank holidays.

Urgent treatment centres (dchs.nhs.uk)

Click here 

The practice will close at lunchtime on Wednesday 10th July for staff training. The dispensary will close at 12pm and the practice will close at 1pm. We reopen as normal on Thursday 11th. For medical assistance when we are closed the following options are available……please call NHS 111 or visit 111 online for symptom management advice. For urgent medication issues click here.